Sales Support

  • Birmingham
  • Permanent
  • Mon Feb 2 11:37:43 2026
  • 107619

Job Title: Sales Support Administrator
Location: Birmingham
Salary: £26,000–£30,000
Hours: Full-time

Benefits

  • Competitive salary
  • Strong internal training and development
  • Opportunity to progress within a global manufacturing business
  • Supportive and collaborative team environment
  • Exposure to technical products and customers
  • Stable, well-established organisation

About the Company

A well-established manufacturing company specialising in precision engineering. The company is known for quality, innovation, and technical expertise, providing long-term career opportunities within a professional and supportive working environment.

The Role

As a Sales Support Administrator, you will play a key role in supporting the external sales team and ensuring excellent service to customers. This role is ideal for someone with a manufacturing or engineering background who enjoys working in a fast-paced, technical environment and acting as a vital link between customers, sales, and internal departments.

Key Responsibilities

  • Support the external sales team with day-to-day account administration and customer enquiries
  • Using SAP
  • Process customer orders accurately and efficiently
  • Prepare quotations and follow up with customers as required
  • Liaise with internal departments including production, logistics, and customer service to ensure smooth order fulfilment
  • Maintain accurate customer and order records on internal systems
  • Respond to customer queries regarding products, lead times, and pricing
  • Ensure a high level of customer satisfaction through proactive communication and attention to detail

About You

  • Previous experience in a manufacturing, engineering, or industrial environment is essential
  • Experience using SAP and inputting orders onto systems
  • Experience in sales support, customer service, or internal sales is highly desirable
  • Strong organisational skills with excellent attention to detail
  • Confident communicator, both written and verbal
  • Comfortable using MS Office and internal ERP/CRM systems
  • A proactive team player with a professional and customer-focused approach